Privacy Policy

Information we collect

We collect the information you choose to give us through the forms on this site, for example your name, phone number, email address, general location, the type of support you are asking about, your availability, and any notes you add.

We also collect limited technical information automatically, such as the pages visited and general device information, in order to understand how the site is used and to keep it working.

What you should not send through this website

This website is not a secure channel for sensitive information. Please do not submit medical records, diagnoses, treatment details, medication lists, insurance or Medicaid identifiers, Social Security numbers, financial account details or other sensitive personal information through any form on this site.

Where information of that kind is needed, we will collect it by phone, in person, or through a separate secure process, never through a public web form.

How we use your information

We use the information you provide to respond to your enquiry, to arrange and provide services, to review employment applications, to process referrals, and to keep records required for our operations.

We do not sell your information. We do not share it with third parties for their own marketing.

Who has access

Access to website submissions is limited to authorized Absolute Purity Care staff who need it to do their work. Individual administrator accounts are used rather than shared logins, and multi-factor authentication is enabled where our providers support it.

We use third-party service providers to host this website and to receive form submissions. These providers process information on our behalf under their own terms.

Retention and deletion

We keep information only as long as needed for the purpose it was collected, or as required by applicable law and our record-keeping obligations. You may ask us to delete information you have submitted through this website by contacting us using the details below, and we will do so where we are not required to retain it.

Cookies and analytics

This site may use analytics tools to understand traffic and how visitors use the pages, for example which pages are viewed, and how often the Request Care and Join Our Team buttons are used. This information is used in aggregate and is not used to identify individual visitors.

Most browsers let you block or delete cookies through their settings.

Communications

If you give us permission to contact you, we may reach you by phone, text message or email about your enquiry, application or referral. You can ask us to stop contacting you at any time by telling us, whether by phone, by email, or by replying to any message.

Children

This website is intended for adults. We do not knowingly collect information from children through this site.

Links to other websites

This site may link to other websites, such as mapping or program information. We are not responsible for the privacy practices or content of websites we do not operate.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after a change means you accept the updated policy.